Because I cannot get enough of the Amazon/Zappos deal, check Read Write Web: Getting the Goods: The New Amazon/Zappos Supply Chain Story. I touched on some of this via the customer experience lens in my post: Amazon buys Zappos.
Tag: zappos
Kiva, the robots behind Zappos
More on the Amazon Zappos deal…specifically the robots. Amazon’s Acquisition of Zappos Is “A Good Thing for Kiva,” Says Robot Company’s CEO. Also check Forbes, “Bot-In-Time Delivery” for more about Kiva.
Amazon buys Zappos
So the big news from yesterday is Amazon buying Zappos. Cash and stock and all that. Congrats to two of my favorite online retailers. The financials are one thing and will be debated. I believe that this will be a great deal for both companies. Also, the notion that Zappos…
More love from Zappos…
So I just received another upgraded shipment from Zappos. These guys are great. I order a shoe and it is delivered within 48 hours. Cannot be more satisfied. Then I read about this “calamituous RFP” (links: below) and think what kind of agencies would publicly complain? Don’t they know that…
Zappos – Great service
I have recently been really impressed with Zappos. No it is not the Kiva robots in the warehouse. Although that is very cool. They get “it”. Great customer service. My orders always have shipping upgraded. The shoes always arrive before they are expected. A recent pair of running shoes arrived…