In my experience, pipeline/forecast is one area of a CRM system that changes frequently. Way to frequently. Fortunately, these changes require less coding changes today through Windows Workflow Foundation (Dynamics CRM) and Workflow Automation (Salesforce) that in CRM days of old. Not going to comment on whether it is right…
Tag: thoughts
CRM Integration
One of the biggest challenges that CRM systems have is integration with back end systems. In the cloud with hosted CRM, this in some ways is actually a bigger challenge than it was in the past. From CRM to ERP Pipeline and Forecast data are the most common and most…
Headsprout
I really cannot recall how I came across Headsprout, but I am glad I did. It is an incredible online reading program for K-5. My pre-K son, Shane, took to it right away, and as a parent, I am very impressed with the results. Shane went from being interested in…
Cloud cover
Joke: “Why did it take God 7 days to create the Earth?” Answer: “Because He did not have the install base.” This “joke” was all too common in my house growing up. Dad ran an enterprise software company. Amazon, Microsoft and Google are all competing for the cloud. Each is…
So long Bob Feller
Bob Feller passed last week and so did a little of baseball history. Richard Goldstein’s NY Times article is the best write up on the pitching legend. In my youth, my father and I bonded over baseball like so many Americans. We had a different twist in that we also…
Online eyeglasses
It seems like I am always talking to people about buying eyeglasses online. This is an update of a previous post. Almost 2 years ago, I realized that I needed glasses. The 20/10’s of my youth were done. I got a very nice pair at one of the cool places…
Great investments in advertising
Remember when Bill Gates openly mocked IBM for sponsoring the “OS/2 Bowl”? Engadget: Microsoft to spend one billion dollars
The Value of Stories
Came across this and found it interesting. Happy Summer. The Double Think:The Value of Stories
Quote Generation
The 4 P’s (Product, Price, Place and Promotion) are the standard Marketing Mix. This is not just “marketing fluff” the P’s are where the rubber meets the road in CRM, namely quote generation. The 5th P (Problems) still exist with quote generation today. Product and pricing data are integrated with…