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That's How I Rollerboard…

The Official Blog of Max Effgen

That's How I Rollerboard…

The Official Blog of Max Effgen

Customer Service? Ask a Volunteer

Max Effgen, April 26, 2009

Interesting read on customer service.

Unboxed – Verizon’s Experiment in Volunteer Customer Service – NYTimes.com

CRM reads CRMreads

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Max Effgen

Max Effgen

Builds and grows technology companies as an entrepreneur in technology strategy, and angel investor backing early-stage tech platforms in AI, health and wellness, ultra-low power radio, and enterprise software. Snowboarding, baseball, swimming, running, coaching, photography, backpacking and skyscraper stair climbs happen off the clock. Also, I am a SABR Contributor, live in Seattle and from Chicago.

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